Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICTTEN317 Mapping and Delivery Guide
Locate, identify and rectify telecommunications network faults

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency ICTTEN317 - Locate, identify and rectify telecommunications network faults
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to use systematic and logical fault-finding techniques according to safety requirements and work practices commonly used in network fault remediation.It applies to cablers or technicians who install and maintain a broad range of telecommunications networks.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare for fault- finding activity
  • Obtain approval for site access from customer or site owner prior to site entry
  • Identify existing and potential site hazards, assess risks and implement risk control measures
  • Determine, from documentation or discussion with appropriate personnel, work to be undertaken, including reported fault location
  • Prepare testing in consultation with others affected by proposed work and sequence work according to established enterprise procedures
  • Obtain required materials for testing, reporting and rectification work according to established enterprise procedures and job/work ticket requirements
  • Obtain required tools, equipment and testing devices according to enterprise procedures and check for correct operation and safety
       
Element: Conduct network fault-finding activities
  • Establish nature of fault through analysis of source and available information
  • Select and safely use appropriate test equipment to locate, diagnose and analyse fault
  • Conduct tests according to test equipment operating instructions and requirements, and ensure diagnostic process does not compromise integrity of network element or system
  • Identify and test for faults efficiently without damage to equipment, circuits, surrounding environment or services
  • Evaluate test results to determine cause of fault/s using appropriate methods and processes
       
Element: Action identified fault/s
  • Rectify faults or escalate to appropriate personnel according to test results and enterprise procedures
  • Confirm that fault rectification meets network performance requirements/levels
  • Use escalation process for dealing with unexpected situations according to enterprise procedures
       
Element: Report fault-findings and rectification
  • Close out fault and update records using applicable work management systems
  • Restore worksite according to enterprise procedures
  • Notify appropriate personnel when work has been completed and obtain sign-off
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Obtain approval for site access from customer or site owner prior to site entry 
Identify existing and potential site hazards, assess risks and implement risk control measures 
Determine, from documentation or discussion with appropriate personnel, work to be undertaken, including reported fault location 
Prepare testing in consultation with others affected by proposed work and sequence work according to established enterprise procedures 
Obtain required materials for testing, reporting and rectification work according to established enterprise procedures and job/work ticket requirements 
Obtain required tools, equipment and testing devices according to enterprise procedures and check for correct operation and safety 
Establish nature of fault through analysis of source and available information 
Select and safely use appropriate test equipment to locate, diagnose and analyse fault 
Conduct tests according to test equipment operating instructions and requirements, and ensure diagnostic process does not compromise integrity of network element or system 
Identify and test for faults efficiently without damage to equipment, circuits, surrounding environment or services 
Evaluate test results to determine cause of fault/s using appropriate methods and processes 
Rectify faults or escalate to appropriate personnel according to test results and enterprise procedures 
Confirm that fault rectification meets network performance requirements/levels 
Use escalation process for dealing with unexpected situations according to enterprise procedures 
Close out fault and update records using applicable work management systems 
Restore worksite according to enterprise procedures 
Notify appropriate personnel when work has been completed and obtain sign-off 

Forms

Assessment Cover Sheet

ICTTEN317 - Locate, identify and rectify telecommunications network faults
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

ICTTEN317 - Locate, identify and rectify telecommunications network faults

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: